Abstract Summary/Description
Abstract- Workplace violence (WPV) is a critical issue in healthcare, with Type 2 WPV, violence from patients or visitors directed at healthcare workers, being the most prevalent. Registered nurses (RNs) frequently experience verbal and physical assaults, leading to increased stress, burnout, and reduced job satisfaction, a problem exacerbated by the COVID-19 pandemic. Effective interventions to mitigate WPV and protect nurses are essential to ensure safer healthcare environments. This project aims to assess whether de-escalation training can improve nurses' confidence in handling patient aggression, evaluating the impact of training on RNs' ability to manage violent situations as measured by the Confidence in Coping with Patient Aggression Instrument (CCPAI). A pretest-posttest design will be used, targeting registered nurses in Georgia and New York. Participants will complete the CCPAI to measure their confidence in managing aggression before and after receiving de-escalation training, which focused on communication strategies, non-threatening body language, and techniques for maintaining calm during aggressive encounters. Paired t-tests and descriptive statistics will be used to analyze the data, comparing confidence levels pre- and post-training. Results are pending. The study’s findings will inform future strategies to address workplace violence and enhance safety in healthcare settings.
